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Adding a Managed Exchange account in Windows for Microsoft Outlook 2007 or newer

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This article will walk you through adding a Managed Exchange email account, compatible with Outlook 2007, Outlook 2010 and Outlook 2013, to your system.

We will do this by using the Mail section of Windows, which is accessed through the Control Panel. This section of Windows automatically connects with various versions of Microsoft Outlook. Therefore, any version of Microsoft Outlook 2007 onwards, is capable of being setup via this method.

Open Windows Control Panel, and then select Mail. (Once you have opened Control Panel,  you may need to change the view to either Small icons or Large icons, before you can find the Mail icon)

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In the Mail Setup - Outlook window, click Show Profiles....

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In the Mail window, click Add.... Then, in the New Profile window, enter a name for the profile, and click OK:

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Type in your details as per the below screen shot, then click Next >

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Now Outlook will search for settings for your domain (your domain is the bit after the ‘@’ symbol in your email address). Your domain should have an autodiscover record, which Outlook can use to find all of the settings it needs, and configure everything automatically. If this step fails, it is likely because your autodiscover record is missing. Please call us on 1800 800 099, and we can set this up for you.

During the automatic configuration process, you may see a couple of messages or warnings, like the below. Click Allow on these screens if they appear:

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You will eventually see a screen with ticks on it, as per the above. Simply click Finish and your account will be setup in Outlook:

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