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Setting up POP Email in Outlook 2013 (or Outlook 2010)

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Description

This guide will walk you through adding your new POP mailbox to Microsoft Outlook 2013. You should also be able to follow this guide to add your account to Microsoft Outlook 2010 - the screenshots may be slightly different, but generally the steps will be the same.

To begin, make sure Outlook is closed. Open the Windows Control Panel. Once you have opened it, click on the Mail icon. You may need to change the View option to Small icons to see it. When it is visible, click it:

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You will now see a pop up window called Mail Setup – Outlook. Click Show Profiles....

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In the Mail window you will see a list of your current profiles. You may already have one or more profiles on your machine, however, we are going to add a new profile. Click Add... and enter any name for the profile in the New Profile window, then click OK.

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You will now see the Add Account wizard. Select Manual setup or additional server types, then click Next >

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Select POP or IMAP, then click Next >
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You will then see a screen similar to the one below. Below this screen shot, you will find the information you will need to enter here.

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Please use the settings from the table below which reflect what email service you have with us.

Linux Mailbox Settings

Setting

Information

Example

Email Address

Your email address

yourname@domain.com

Password

Your mailbox password

************

Username

You will have to enter your email address as your username.

yourname@domain.com

Type

POP (Post Office Protocol)

Select POP

Incoming Server

pop.domain.com, where domain.com is your domain
Ports: 110 SSL = 995

pop.domain.com

Outgoing Server

Your outgoing mail server will be smtp.domain.com
Ports: 587 SSL = 465

In order to use our outgoing mailserver we require you to use authentication.

smtp.domain.com

cPanel Mailbox Settings

Setting

Information

Example

Email Address

Your email address

yourname@domain.com

Password

Your mailbox password

************

Username

Your e-mail address

yourname@domain.com

Type

POP (Post Office Protocol)

Select POP

Incoming Server

mail.domain.com, where domain.com is your domain
Ports: 110 SSL = 995

mail.domain.com

Outgoing Server

Your outgoing mail server will be mail.domain.com
Ports: 587 SSL = 465

mail.domain.com

Legacy Mailbox Settings

Setting

Information

Example

Email Address

Your email address

yourname@domain.com

Password

Your mailbox password

************

Username

Your mailbox number (this will begin with mb)

mbxxxxxxxx

Type

POP (Post Office Protocol)

Select POP

Incoming Server

mail.yourdomain.com, where yourdomain.com is your domain

mail.yourdomain.com

Outgoing Server

This will be provided by your ISP

Will depend on your ISP.

MCAM Mailbox Settings

SettingInformationExample

Email Address

Your email address

yourname@domain.com

Password

Your mailbox password

************

Username

Your e-mail address

yourname@domain.com

Type

POP (Post Office Protocol)

Select POP

Incoming Server

exchange.server-secure.com

exchange.server-secure.com

Outgoing Server

This will be provided by your ISP

This will depend on your ISP.

 



Your outgoing server will be provided by the same company that provides your internet connection (your ISP). There is a list of SMTP servers for common ISP's available here.

Important note for Legacy Customers

The above Legacy incoming mail server is dependent on having the correct record set up on your DNS. If you don't have a CNAME Record for your mail or mail.domain.com is not working, please use the following incoming server instead:

pop.bne.server-mail.com

 

Once the details are correct, click Next > and the Account Wizard will test the settings.

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You should see a tick against each test task.

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Simply click Finish to complete account setup.

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