Uploading Site Files via FTP

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Putting files on a server (uploading) and taking files off a server (downloading) are operations usually performed via a technology called FTP. 

What is FTP?

FTP is an initialism for File Transfer Protocol. As the name suggests, FTP is used to transfer files between computers on a network (including the Internet). You can use FTP to transfer files between hosting accounts, between an account and a desktop computer or between your computer and an online storage location. In this case, you will usually be using an FTP Client to move your website's files from your computer to the WebCentral server. It’s easy to use and has been around for a while. If you'd like a more techinical view of FTP, you can go here.

Connecting via FTP 

First you will need to obtain an FTP client. There are a vast range of clients available on the web, some free and some paid. Here at WebCentral, we like to use a client called FileZilla. FileZilla is a free option and will cater to most needs.

Once you’ve downloaded and installed FileZilla, you are ready to connect to the server and upload your website. FTP requires some specific information to access your web hosting resource: Server, Username, Password and Port. Below are the details you will use:

Linux/Windows Settings

  1. To find your credentials for cloud, you will have to Log into the console.
  2. Manage your domain/plan
  3. Select Cloud hosting
  4. Scroll down to FTP user list.
  5. Select Show next to your desired user. ( this will display your password)

cPanel Settings

  1. To find your credentials for cPanel log into the console.
  2. After selecting manage next to your your domain/plan. Launch cPanel.
  3. Under the Files category in cPanel you will find 'FTP Accounts'.
  4. In FTP Accounts you can configure new/existing users as well as finding your FTP credentials.

Windows 2012 Cloud Hosting FTP details

  1. Log into your MyAccount
  2. Under Manage Services, click View Webhosting Services
  3. On the next page, click on the domain name’s Cloud Hosting product
  4. On the next page, click Manage Service
  5. Now you’re in The Console.
  6. In The Console click on Windows Hosting on the left hand option.
If you scroll down you will see an area labelled FTP details. Below that your FTP account is displayed. You will need to click ‘Show’ next to your password to see it. In FileZilla for the Host field you will need to use the Hostname as using Port 22 .

After you have connected to your Windows 2012 Hosting Service via FTP you can simply start uploading files.

Legacy Settings
PasswordMission Control Password

MCAM Settings
PasswordMission Control Password


*Port 21 is the default port for FTP, and as such, can be omitted; clicking "Quickconnect" will use Port 21 even if the field is blank.

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Clicking the Quickconnect button will connect you to the server. At this point, one of two things will happen; you either connect to your hosting resource successfully, or you receive an error and be denied access. If you can’t login, ensure you are using the correct User Name and Password and try again. If you still cannot login, either log a job through Mission Control or call our Technical Support team on 1800 800 099, Option 2.

Using FTP

Once logged in, you will see something similar to the picture below, which is the interface for FileZilla, one of the most popular free FTP clients. You can download FileZilla here -

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The red section on the left shows what is currently on your computer.

The blue section on the right shows your website's folders and files on the server.

Note: This will look different on different FTP programs.

Where to put your files?


Simply upload your files to the top-level directory when you connect to the server.


Navigate to the "public_html" directory and upload your files here.


Simply upload your files to the top-level directory when you connect to the server.

MCAM Platform

The picture above displays an orange section. The “wwwroot” folder, you will need to put your web content inside this folder for your website to function correctly.

Assuming you have already built and prepared your website, all you have to do is drag and drop your web content onto the server and your site will be ready to go live!

Common FTP Clients

Here are some screenshots of some common FTP clients, not including Filezilla because it was used as the example client above. As with the earlier screenshot of FileZilla, in every screenshot here your local files (the files on your computer) are highlighted in red, and the remote files (the files on the server) are highlighted in blue.


Download it here -

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Download it here -

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Download it here -

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Download it here -

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Download it here -

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Download it here:

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