RESOLVED - cPanel Service Degradation - Monday 19th October

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UPDATE 13:15 AEST, Tuesday 20th October - The server is back online, the services are returning back to normal. If you continue to experience issues please contact support.
UPDATE 09:47 AEST, Tuesday 20th October - The issue is still ongoing, our engineers are still currently working on the server. The service should be back up today during business hours, avoiding any further complications.
UPDATE 20:23 AEST, Monday 19th October - We are in contact with our storage vendor in getting the service back up.
UPDATE 13:00 AEST, Monday 19th October- Our system engineers are still investigating and working towards a resolution.

cPanel Service Degradation - Monday 19th October

The technical service team would like to advise customers that we are currently working to resolve technical issues affecting our cPanel server

Our System Administrators are actively working to resolve the issue and restore service as a priority.

We apologise for any inconvenience this may cause.

Start Date: 08:00 AEST, Monday 19th October
End Date: 13:15 AEST, Tuesday 20th October

Service impact:

Some websites may experience slowness and/or service disruptions during this time.

Please follow the instructions below to verify you are on

1.Log into your Account at
2. Manage the domain you that is hosted with us.
3. Click on "cPanel Hosting" on the left hand side
4. Your cPanel Server will be listed in the table.

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